Return & Refund Policy

Last updated: 28/10/2025

Thank you for shopping at Kitchen Konnection. We want to ensure you have a rewarding experience while you’re exploring and purchasing our products.

1. Conditions for a Return or Exchange

We have a 3-day return and exchange policy. You are eligible to request a refund or exchange if you contact us within 3 days of the delivery date and meet one of the following conditions:

• The product you received is broken or damaged.
• You received a different product from the one you ordered.

To be eligible, your item must be in the same condition that you received it: unused, with any tags still attached, and in its original packaging. You will also need to provide the receipt or proof of purchase.

To initiate a return, please contact us at priyangshudas28581@gmail.com or via our WhatsApp support channels on the Contact Us page.

2. Refunds

Once we are contacted, our customer executive team will require photo and video evidence to verify the issue. If the product was received within the 3-day time period and the claim is verified and approved, a refund will be initiated within the next 3 working days. You’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

3. Exchanges

If you need to exchange an item for the reasons stated above, the fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, we will ship the correct item to you.

4. Non-returnable Items

Unfortunately, we cannot accept returns on sale items or gift cards.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us.